kariky Privacy Policy

Our Commitment to Your Privacy

This Privacy Policy ("Policy") describes how kariky ("kariky", "we", "us", "our") collects, stores, processes, and protects the personal information of individuals ("you", "your", "Player", "User") who access or use the website located at kariky.org and all associated services, features, and content available through that website.

kariky is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We apply industry-standard technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. By registering an account or using any part of the kariky Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Policy should be read alongside kariky's Terms and Conditions, which govern your overall use of the Platform. In the event of any conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail.

Privacy at a Glance

These cards summarise the most important aspects of our privacy practices. They do not replace the full policy text below.

Complete Privacy Policy

kariky collects personal data through several channels in the course of operating the Platform. The categories of data we collect include:

kariky does not intentionally collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that account will be closed immediately and all associated data removed from our systems in accordance with this Policy.

kariky processes your personal data only for specific, legitimate purposes. The primary purposes for which we use your data are as follows:

• Account Management: To create, maintain, and administer your kariky account, including processing login requests, updating your profile information, and managing account security.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods in Bangladeshi Taka (BDT).
• Identity and Age Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with our KYC obligations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorised account access, and other prohibited conduct as defined in our Terms and Conditions.
• Responsible Gaming: To monitor betting patterns and usage data that may indicate problem gambling behaviour, and to administer self-exclusion, deposit limits, and time-out tools at your request.
• Customer Support: To respond to your enquiries, process complaints, and provide assistance through our support channels.
• Platform Improvement: To analyse aggregated usage data and improve the functionality, content, and performance of the kariky Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about kariky — but only where you have explicitly opted in to receive such communications. You may withdraw this consent at any time.
• Legal Compliance: To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.

kariky processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your account — including operating your account, processing transactions, and delivering the services you requested.
• Legal Obligation: Processing is required to comply with applicable laws, including anti-money-laundering regulations, age verification requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for kariky's legitimate interests in operating a secure, fraud-free platform — provided those interests do not override your fundamental data-protection rights.
• Consent: For certain processing activities — specifically, the sending of direct marketing communications — kariky relies on your freely given, specific, informed consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

kariky does not sell, rent, or trade your personal data. We may share your data with carefully selected third-party service providers who assist us in operating the Platform, subject to strict contractual data-protection obligations. Categories of recipients include:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card networks (Visa, Mastercard) process financial transactions on our behalf. They receive only the transaction data necessary to complete each payment.
• Identity Verification Providers: Third-party KYC service providers who assist in verifying player age and identity documents. These providers operate under strict confidentiality and data-security agreements.
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive limited game-session data necessary to deliver their respective games. They do not receive your full personal profile.
• IT and Security Service Providers: Hosting, cybersecurity, and fraud-detection vendors who assist in maintaining Platform security and uptime. All such vendors are contractually bound to process data only on kariky's instructions.
• Legal and Regulatory Authorities: kariky will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or valid legal process. Where legally permissible, we will notify you of such disclosures.

kariky uses cookies — small text files stored on your device — and similar tracking technologies to support the operation of the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Essential to the functioning of the Platform. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Remember your preferences, such as your preferred language settings and any custom display options you have configured. These improve your experience but are not essential to Platform operation.
• Analytics Cookies: Collect anonymised or aggregated data about how users interact with the Platform — which pages are visited most, where users drop off, and how navigation flows are performing. This data helps us improve the Platform.
• Session Continuity Cookies: Maintain the integrity of your active betting or gaming session, ensuring that bets placed and game rounds in progress are correctly attributed to your account.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the kariky Platform. Most browsers allow you to view, delete, and block cookies via their settings menus. Refer to your browser's help documentation for specific instructions.

kariky retains your personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to fulfil the purposes described in this Policy. Specifically:

• Active Account Data: Retained for the duration of your account and for a period of up to five (5) years following account closure, to comply with anti-money-laundering recordkeeping obligations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction in accordance with applicable financial record-keeping requirements.
• KYC and Verification Documents: Retained for a minimum of five (5) years after the end of the customer relationship.
• Support Communications: Retained for up to three (3) years from the date of each communication, or longer if the subject matter relates to an ongoing dispute or legal matter.
• Marketing Preference Records: Consent and opt-out records are retained indefinitely to demonstrate compliance with marketing communication rules, even after the underlying communication data has been deleted.

Once the applicable retention period has expired, kariky will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.

Subject to applicable law, you have the following rights with respect to your personal data held by kariky:

• Right of Access: You may request a copy of the personal data kariky holds about you at any time.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure: In certain circumstances — for example, where personal data is no longer necessary for the purpose for which it was collected — you may request that we delete your data. Note that this right is subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we limit the way we process your data while a dispute about its accuracy or our right to process it is being resolved.
• Right to Data Portability: Where processing is carried out by automated means on the basis of your consent or a contract, you may request a copy of your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent — such as for marketing communications — you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of prior processing.
• Right to Object: You may object to processing carried out on the basis of kariky's legitimate interests where you believe your rights and freedoms outweigh those interests.

To exercise any of these rights, please contact our support team at [email protected]. kariky will respond to all verified data rights requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure the security of your account.

kariky takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your information against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:

• End-to-end SSL/TLS encryption for all data transmitted between your device and the kariky Platform.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required by their specific job function.
• Regular security assessments and penetration testing of the Platform's infrastructure.
• Secure, encrypted storage of sensitive data including passwords and financial information.
• Audit logging of access to personal data stores for monitoring and forensic purposes.

While kariky takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and for notifying us promptly if you suspect any unauthorised access to your account.

The kariky Platform is strictly intended for adults aged 21 years and over. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If you are a parent or guardian and believe that your child has created an account or provided personal information to kariky, please contact us immediately at [email protected]. Upon verification, we will take prompt steps to close the account and delete all associated personal data.

kariky reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will publish the updated Policy on this page with a revised "Last updated" date, and where appropriate, notify registered players by email or via an in-Platform notification.

Your continued use of the kariky Platform following the publication of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how kariky protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way kariky handles your personal data, please contact our support team:

If you are not satisfied with our response to your privacy enquiry or data rights request, you may seek further guidance from a competent data-protection authority in your jurisdiction.